Shipping Policy

Fast & Reliable Delivery Information

At SteadyStep Mobility, we are committed to delivering your mobility and wellness products quickly and safely.

All orders are processed within 1–3 business days after payment confirmation.

Orders are processed Monday through Friday, excluding holidays.

Once your order ships, you will receive a tracking number by email.

We ship all US orders directly from our US warehouse.

We work with trusted shipping carriers to ensure fast and reliable delivery across the United States.

We offer free shipping on all orders.

Any applicable taxes or duties for international orders will be calculated at checkout where required.

After your order has shipped, you will receive a tracking email with your shipment details.

Please allow up to 48 hours for tracking updates to appear.

While we do our best to ensure timely delivery, delays may occasionally occur due to:

If your package appears lost or significantly delayed, please contact our support team.

Please ensure your shipping address is correct before placing your order.

SteadyStep Mobility is not responsible for delays or lost packages caused by incorrect shipping information provided at checkout.

If you have any questions about shipping, please contact us through our Contact Us page.

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